This is my 2nd time having a Coloscopy and over the last 10yrs perhaps memory fads. I actually had a very good experience at my prior office. This time I felt like a part in a manufacturing plant on an assembly line . I was asked to arrive an hour ahead of time, I did only to sit and wait for 50 mins with a room pack full of patients all waiting. When my name was finally called, I was whisked into pre-Op, poked with needles asked so many questions so quickly I could not understand what they were saying, I asked to slow down, it was chilly and I asked for a blanket. Within 5 mins I was delivered to procedure room. They were making up for lost time as we were now a few minutes past my procedure time. The procedure went smoothly yet I would never return. The lack of care for individuals was clear, when the Doctor came back in the room, she barely spent 3 mins reviewing her findings, my Husband at that point had come in to pick me up. She never even acknowledged him. All the way around a poor experience for an elective procedure.
Laurie S. | Mar 06, 2024
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